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COVID-19 patient and visitor information: visitors are welcome back on our sites, please book your slot. Please remember face masks and social distancing remain in place across all healthcare settings.

I am visiting a patient

Visitor photograph

Please contact Ward B1 (01384 456111 ext. 4690) or B2 (01384 456111 ext. 2828) for current visiting arrangements.

Visits from friends and family are an important part of the healing process for many patients.

In order for visiting to remain a positive experience and in the best interests of the patient, some limitations are required on the hours of visiting, the number of visitors and who may visit. This is to ensure that patients have adequete rest and there is time to undertake care and treatment. It also helps with controlling the spread of infection.

No more than two visitors are allowed per patient at any one time.

Visiting outside of normal times may be allowed with prior arrangement with the nurse in charge for exceptional circumstances, such as seriously ill and dying patients, and teaching relatives aspects of care in preparation for discharge.

Visits by children under 12 years of age should be discussed in advance with the nurse in charge so that appropriate advice can be given depending on the condition of the patients in the ward. All children under 12 must be accompanied and supervised by an adult at all times.

Dementia patients

Patients with dementia, or those living with other long-term conditions, can choose a designated carer who will be able to visit the ward any time, day or night, with a Carer's Passport. Speak to a member of staff for more information. Visitors should not visit if they have diarrhoea, sickness or any other illness that is making them feel generally unwell. Visitors should be clear of any symptoms for 48 hours before visiting.

Flowers are not allowed on the wards as this can cause health problems for some patients.

Ward B1

Visiting times are every day from 14:00–16:00 and 18:30–20:00. There is no visiting allowed in the afternoon on the day of surgery.

Ward B2

Visiting times are every day from 11:00–20:00

When visitors arrive

You can expect staff to introduce themselves by name and wear an identity badge. Do not hesitate to ask any member of staff to show you their badge if they are not wearing it. You may find it helpful to note down the names of key staff who are caring for the patient.

When visitors enter a ward area

Please ensure you inform the nurse in charge who you are visiting and they will help you. Please ensure you adhere to hand hygiene protocols and any infection control measures that are in place at the time of your visit. These will be visible on entry to the ward.

When visitors leave

Please ensure you adhere to hand hygiene protocols and any infection control measures that are in place at the time of your visit. These will be visible on entry to the ward.

Finding your way to & around the MOC

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We are part of The Dudley Group NHS Foundation Trust
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